Website Terms of Use of OLYENE – Made by Italy®

1. Who we are and scope

1.1. These terms of use (the “Terms of Use”) govern access to and use of the website “www.olyene.com” (the “Website”), operated by OLYENE s.r.l. (the “Company”), with registered office at Via Venezia n. 58 int. 3, 30039 Stra (VE), Italy, VAT No./Tax Code 04950620270, REA No. VE-466585, registered with the Venezia Rovigo Companies Register and in the special section for innovative start-ups, share capital EUR [●] [fully paid-up], certified e-mail (PEC) [email protected]. The Terms of Use apply to anyone who visits the Website, whether as a simple visitor or as an account holder (the “User”).

1.2. The Website serves informational and online sales purposes. Purchases made on the Website are governed by the general terms and conditions of sale published on the Website (the “General Terms of Sale”), which, as regards the sale of products, prevail over the Terms of Use in the event of conflict.

1.3. By accessing the Website or using its services, the User accepts the Terms of Use and undertakes to comply with them. Users who do not wish to accept them are asked not to use the Website.

1.4. The Terms of Use are available in Italian and English and may be printed or saved by the User. In addition to the Terms of Use, the User is invited to read carefully the General Terms of Sale, the Privacy Policy and the Cookie Policy published on the Website.

2. Changes to the Terms of Use

2.1. The Company may amend the Terms of Use at any time, including to bring them into line with legal requirements or to adapt them to developments in the Website and in the services offered, by publishing the updated version on the Website. Changes apply from the date of their publication, and the User is invited to consult the Terms of Use regularly. Changes do not affect orders already submitted, which remain governed by the General Terms of Sale in force at the time they were submitted.

3. Access to the Website and account

3.1. Access to the Website and the creation of an account are free of charge. The costs of connecting to the internet, according to the rates and terms applied by the User’s provider, are borne by the User.

3.2. The User may browse the Website and purchase without registering, as a guest. Accounts may be created only by Users who are of legal age, in accordance with article 3 of the General Terms of Sale, by choosing a password that meets the security criteria indicated on the Website.

3.3. Account login credentials are personal and may not be transferred or shared with third parties.

3.4. The User is responsible for the safekeeping and confidentiality of their credentials and for all activities carried out through their account. The User undertakes to inform the Company without delay, using the contact details set out in article 12, if they have reason to believe that their credentials have been lost, stolen, disclosed to third parties or used without authorisation.

3.5. The User may delete their account at any time from the “Profile” section, with the effects set out in the General Terms of Sale.

4. Rules for using the Website

4.1. The User undertakes to use the Website in compliance with the law, the Terms of Use and the rights of third parties and, in particular, not to:

▪ use the Website or their account in a way that causes, or may cause, interruptions, damage or malfunctions to the Website or its functionalities;

▪ use the Website for fraudulent or otherwise unlawful purposes, for example by providing false information or by using the identity or means of payment of third parties;

▪ attempt to circumvent the Website’s security measures, to gain unauthorised access to restricted areas, to other Users’ accounts or to the IT systems of the Company or its suppliers, or otherwise to tamper with the Website;

▪ transmit viruses, malware or other harmful programs or files;

▪ systematically extract or collect content or data from the Website by means of robots, crawlers, scraping tools or other automated systems, including for the purpose of training artificial intelligence systems, without the Company’s prior written consent.

4.2. In the event of a breach of this article, the Company may suspend or deactivate the User’s account and restrict their access to the Website, without prejudice to any contracts of sale already concluded and to the rights granted to the User by law.

5. Website services

5.1. The sale of products through the Website is governed by the General Terms of Sale.

5.2. The User may subscribe free of charge to the Company’s newsletter, which involves the periodic sending of editorial and commercial communications to the e-mail address provided. Subscription requires specific and optional consent and is not required to create an account or to make a purchase. The User may unsubscribe at any time from their personal area or via the link at the bottom of each e-mail. For further information, please refer to the Privacy Policy.5.3. Any promotional initiatives or prize competitions organised by the Company on the Website are governed by their respective terms or rules, as published on the Website from time to time.

6. Intellectual and industrial property

6.1. The Company is the owner, or the lawful licensee, of the intellectual and industrial property rights, where they exist, relating to the Website and its content, including, by way of example, texts, photographs, images, videos, graphics, illustrations, layout, software, trade marks (including “OLYENE” and “Made by Italy®” [figurative marks to be inserted]), logos, domain names, and product designs and models (the “Content”), or in any event holds the authorisations necessary for their use.

6.2. The User may view, download and print the Content solely for personal, non-commercial use, without modifying it and without removing any notices relating to the rights of the Company or of third parties. The User may share links to pages of the Website, including through any sharing functions provided, provided that this does not suggest the existence of any relationship with, or endorsement by, the Company. Any other use of the Content, including reproduction, modification, distribution, publication, communication to the public and any commercial use, in whole or in part, is prohibited without the Company’s prior written consent.

6.3. The Company expressly reserves text and data mining of the Content, which is therefore not permitted to third parties without its prior written consent, pursuant to article 70-quater of Italian Law No. 633 of 22 April 1941 and article 4 of Directive (EU) 2019/790.

6.4. If the Website or the Content is used in breach of this article, the Company may ask the User to stop such use and to destroy any copies of the Content made, without prejudice to any further remedy available under the law to protect its rights, including compensation for damage.

7. Website content and use of artificial intelligence

7.1. The Company takes care over the information published on the Website and updates it periodically, but cannot rule out that it may occasionally contain errors, inaccuracies or omissions, which it undertakes to correct as soon as it becomes aware of them. The characteristics of the products, prices and terms of sale are those set out in the Product Page (as defined in the General Terms of Sale) and the General Terms of Sale.

7.2. Some visual and editorial content on the Website, other than product photographs, may be created or edited with the help of artificial intelligence systems. Realistic-looking images and scenes created in this way are creative and illustrative representations, not documentary ones, and are labelled in the manner provided in the Notice on the Use of Artificial Intelligence published on the Website (the “AI Notice”).

7.3. Products may be shown together with other images, items, settings or graphic elements for illustrative purposes only: such elements do not form part of the product description and are not included in the sale.

8. Availability and security of the Website

8.1. The Company endeavours to keep the Website accessible and working, but cannot guarantee its continuous and uninterrupted availability, which may be limited, for example, by maintenance or update work, technical faults or events beyond its reasonable control, including any disruption to electronic communication networks.

8.2. The Company may modify, suspend or discontinue the Website or its services, in whole or in part, giving prior notice on the Website where possible, without prejudice to any contracts of sale already concluded.

8.3. The Company takes reasonable security measures to protect the Website but cannot entirely rule out the presence of viruses or other harmful elements. The User is advised to adopt appropriate protective measures on their own devices, such as up-to-date antivirus software.

9. Liability

9.1. The Company is not liable for any damage suffered by the User as a result of:

i)interruptions or malfunctions of the Website not attributable to the Company, such as those caused by electronic communication networks or by the User’s devices;

ii) use of the Website or the Content by the User in breach of the Terms of Use or the law;

iii)failure by the User to keep their login credentials safe or to notify the Company in accordance with article 3.4;

iv) the content and services of third-party websites, as provided for in article 10.

9.2. Nothing in the Terms of Use excludes or limits the Company’s liability for wilful misconduct or gross negligence or for personal injury, or the rights granted to the User by mandatory consumer protection rules, including the legal guarantee of conformity governed by the General Terms of Sale.

9.3. The User is liable, in accordance with the law, for any damage caused to the Company or to third parties by the use of the Website or the Content in breach of the Terms of Use or the law, and shall indemnify the Company against any claims brought by third parties as a result of such breaches, where attributable to the User.

10. Links to third-party websites

10.1. The Website may contain links to websites or services operated by third parties, including the Company’s social media profiles and the services of payment and shipping providers. Such websites and services are governed by their own terms and privacy notices, and the Company is not responsible for their content or operation. The presence of a link does not imply the Company’s endorsement of the content of the linked website or the existence of any relationship with its operator.

11. Personal data protection

11.1. The User’s personal data collected through the Website are processed in accordance with Regulation (EU) 2016/679 (GDPR) and Italian Legislative Decree No. 196 of 30 June 2003, as set out in the Privacy Policy and the Cookie Policy published on the Website.

12. Contact

12.1. The User may contact the Company and its customer service (“Customer Service”) for assistance, information or reports relating to the Website using the following contact details:

▪ Customer Service e-mail: Customer Care

▪ address: Via Venezia n. 58 int. 3, 30039 Stra (VE), Italy;

13. Governing law and disputes

13.1. The Terms of Use are governed by Italian law, without prejudice to the mandatory consumer protection rules of the European Union country in which the User is habitually resident. Disputes with Users resident in Italy fall within the jurisdiction of the court of the place of residence or domicile of the User; for Users resident in other Member States, Regulation (EU) No 1215/2012 applies.

13.2. The Website is intended for Users located in the European Union. The Company does not guarantee that the Website and the Content comply with the laws of countries other than the Member States of the European Union.

14. Miscellaneous

14.1. If any clause of the Terms of Use is invalid, the remaining clauses remain in force. Failure by the Company to exercise a right does not constitute a waiver of that right.

 Last updated: [04/11/2026]